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Category Details
Category Name
Dracula: Origin
Category Created
Thu, 30th Dec 2010
Last Article Update
Fri, 17th Jun 2011
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   Dracula: Origin

[Dracula: Origin] How can I change language in the game? 

There are no way to change language directly in the game. But you can buy the game in needed language in our on-line shop - http://www.gametap-shop.com/buy-download-pc-games/Dracula---Origin-447-14.html

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[Dracula: Origin] I can't see characters in the game 

If your computer meets minimum requirements, updating your videocard drivers should help. If you ignore what is your video card adapter you can perform a dxdiag

What is a Dxdiag ?
DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?


1. Click on "Start" then "Run" or press Win and R together.

2. In the field Open, type the command DXDIAG then click OK.

3. Wait till the program has finished to collect all data

4. In the DxDiag window, click on the button Save All Information

5. Choose the place where you wish to save it and click on Save

6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt

On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site www.intel.com, www.nvidia.com, www.ati.com.

Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.

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[Dracula: Origin] I can't save 

Updating your videocard drivers should help. If you ignore what is your video card adapter you can perform a dxdiag

What is a Dxdiag ?
DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?


1. Click on "Start" then "Run" or press Win and R together.

2. In the field Open, type the command DXDIAG then click OK.

3. Wait till the program has finished to collect all data

4. In the DxDiag window, click on the button Save All Information

5. Choose the place where you wish to save it and click on Save

6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt

On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site www.intel.com, www.nvidia.com, www.ati.com.

Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.

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[Dracula: Origin] game.log request 

Your game.log file with game diagnostic messages in it can be found with the following steps:

  1. Click "Start" then "Run..." or press Win and R keys together
  2. In dialog box type "%appdata%\games" then press Enter
  3. In opened explorer window search for the "dracula" folder and open it
  4. Go to the "log" folder, in this folder you can find game.log file, attach it to reply and send the message to us.

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[Dracula: Origin] Setup tool for a game 

Please download our setup tool: http://mail.frogwares.com/support/attachment_files.php?id=81
You must put it into the installed game folder and run with administrator privileges (right click on the file and select "Run as administrator" from the menu)
With this tool you can change game's graphic options without running the game.

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[Dracula: Origin] NVIDIA PhysX drivers incompatibility 

You may have NVIDIA PhysX drivers incompatibility

The game is incompatible with your installed physx driver.

Please try to use the solution below:

Go to nvidia's site and download the latest physx driver
http://www.nvidia.com/object/physx_system_software.html

The latest physx driver always let's you modify/repair/remove a driver installation. Chose "remove" driver.

Actually you might be able to go to control panel>programs and features and remove the Nvidia Physx driver from there.

Then please install the latest downloaded drivers and restart your computer.

After installing this you might be able to run the game.

Please write if it helps.

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