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Category Name
Sherlock Holmes versus Arsene Lupin (Sherlock Holmes Nemesis)
Category Created
Thu, 30th Dec 2010
Last Article Update
Mon, 5th Sep 2011
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   Sherlock Holmes versus Arsene Lupin (Sherlock Holmes Nemesis)

Sherlock Holmes Nemesis game log request 

Please send us the game.log file containing debug information.

FOR ORIGINAL VERSION (DOES NOT HAVE REMASTERED WORD IN TITLE):

  1. Open "My Documents"
  2. Go to the "Games\Sherlock Holmes Nemesis" or "Games\Sherlock Holmes versus Arsene Lupin" depending on your game title
  3. Take the game.log file, attach it to your email and send it to us
FOR REMASTERED VERSION:
  1. Press "Start" then "Run.." or press Win and R keys together
  2. In "Open.." dialog type %appdata% and press Enter
  3. There is Explorer window is opened. Search for "Games" folder in it and open this folder.
  4. Search for your game title, open it. You can find your game.log file in "log" subfolder in this folder.
  5. Attach your game.log to the reply and send it to us.

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Sherlock Holmes Nemesis Dxdiag + game.log request 

To find game.log:

FOR ORIGINAL VERSION (DOES NOT HAVE REMASTERED WORD IN TITLE):

  1. Open "My Documents"
  2. Go to the "Games\Sherlock Holmes Nemesis" or "Games\Sherlock Holmes versus Arsene Lupin" depending on your game title
  3. Take the game.log file, attach it to your email and send it to us
FOR REMASTERED VERSION:
  1. Press "Start" then "Run.." or press Win and R keys together
  2. In "Open.." dialog type %appdata% and press Enter
  3. There is Explorer window is opened. Search for "Games" folder in it and open this folder.
  4. Search for your game title, open it. You can find your game.log file in "log" subfolder in this folder.
  5. Attach your game.log to the reply and send it to us.

What is a Dxdiag ? DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?

  1. Click on Start then Run or press Win and R keys together. 
  2. In the field Open, type the command DXDIAG then click OK.
  3. Wait till the program has finished to collect all data
  4. In the DxDiag window, click on the button Save All Information
  5. Choose the place where you wish to save it and click on Save
  6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt
  7. Take the file, attach it to your email and send it to us

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SH vs Arsene Lupin PhysX incompatibility 

You can install\uninstall PhysX drivers at will, so you can try to uninstall current and install old ones from the disk, please let me know if you can get the game to work

one user wrote this below and some players confirmed it worked.


I have tried this on Windows 7 64bit but it's probably universally true.
This fix is specific for the people that when they try to run the game, they will get a short background screen of the game's loading background (holmes and watson with the mysterious figure in the middle) and then go back to windows without any explanations.


For further details go to "users>username>documents>games>sherlock holmes vs arsene lupin" and check the game.log
If it says physx sdk failed to initialize (or something along those lines) than this fix is for you.


If anyone looks around this forum the most obvious problems have resulted because of the Physx driver.

Now for everyone that updates his Nvidia video drivers after a certain date will NOT be able to run the game anymore (ironic no? since the solution is always update your video drivers).


Answer? The game is incompatible with the latest physx driver.

Now if you try to install the version recommended on this forum it won't allow you as the installer automatically cancels upon detecting a newer version of the driver.


So the solution.

Go to nvidia's site and download the latest physx driver
http://www.nvidia.com/object/physx-9.10.0513-driver.html (<--- however this may change in time).

The latest physx driver always let's you modify/repair/remove a driver installation. Chose "remove" driver.


Edit: Actually you might be able to go to control panel>programs and features and remove the Nvidia Physx driver from there.


Now download the compatible Physx driver. In this case:
http://us.download.nvidia.com/Windows/9.09.1112/PhysX_9.09.1112_SystemSoftware.exe

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Sherlock Holmes Nemesis: Where is magnifying glass 

You don't need to have magnifying glass in the inventory. Sherlock always have it. When you need to use the magnifying glass, the icon with it must be on the screen. Just click on the magnifying glass icon and use on the item.

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Can not save in Sherlock Holmes: Nemesis DEMO 

The "save" function is disabled in Sherlock Holmes: Nemesis DEMO.
You can save your game progress only in full version of the game.

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Sherlock Holmes Nemesis: Game save request 

Can you please send us your save so we can check if you miss something.
You can find your save as described below:

FOR ORIGINAL VERSION (DOES NOT HAVE REMASTERED WORD IN TITLE):

1. Open "My Documents"
2. Go to the "Games\Sherlock Holmes Nemesis" or "Games\Sherlock Holmes versus Arsene Lupin" depending on your game title
3. Open folder called "save" find your save there and send it to us.

FOR REMASTERED VERSION:

1. Press "Start" then "Run.." or press Win and R keys together
2. In "Open.." dialog type %appdata% and press Enter
3. There is Explorer window is opened. Search for "Games" folder in it and open this folder.
4. Search for your game title, open it.
5.  Open folder called "save" find your save there and send it to us.

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