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Article Data
Article Ref
8896-WACN-9033
Written By
tanidar
Date Created
Thu, 30th Dec 2010
Updated By
Wael
Date Modified
Mon, 10th Jan 2011
 
(Lost?)

   Update graphics driver

Question 

I have very old video drivers.

Answer 

Updating your video card graphic drivers should help. If you don't know what is your video card adapter you can perform a DXDIAG

What is a Dxdiag ?
DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given.

How to create a DxDiag ?
1. Click on Start then Run.
2. In the field Open, type the command DXDIAG then click OK.
3. Wait till the program has finished to collect all data
4. in the DxDiag window, click on the button Save All Information
5. Choose the place where you wish to save it and click on Save
6. Once the save done, you can close the DxDiag window and open the file DxDiag.txt

On your dxdiag you can find the name of your video card, look for "display devices" and "card name", once you have the name, you can go to manufacturer web site www.intel.com, www.nvidia.com, www.ati.com.

Note that for Notebook and laptop, you have to go to the computer manufacturer web site to find the right drivers.

Please let me know if this solved the problem.

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